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Your Questions Answered.

You can find answers to our most common questions on our website. 

  • Why is our planning application delayed?
    Local Authorities have experienced significant increases in planning applications both during and after the pandemic. Due to rapid increases in demands for services and staff illness, it is placing the process under strain which is causing in some counties significant delays. Some local authorities are experiencing minor delays others are experiencing major delays of up to 9-12 months.
  • Are we entitled to a refund?
    ICI Architecture Studio fees and planning application fees are strictly non-refundable in accordance with our terms of service. Local Authorities can refund planning application fees if they exceed over 26 weeks for a decision notice to be produced. This is assessed on an individual basis.
  • Which Local Authorities are experiencing significant delays?
    Some local authorities have managed to weather the storm much better than others. The ones that we are aware of significant delays include: - Cheshire East Council - Stafford Borough Council - SMDC - Newcastle under Lyme Council - Wirral Council Minor Delays (2-3 week delays) - Birmingham City Council - Worcestershire and Bromsgrove Council
  • The cost of materials is rising is their anything that we can do?
    Unfortunately Not - Material costs are dictated by the free markets and external factors including inflationary pressures and levels of supply and demand. Whilst we can't predict the future we would hope that prices were starting to stabilise or come down soon.
  • How long can local authorities extend planning applications?
    Planning applications can be extended by up to 26 weeks to reach a decision. Whilst most aim for the 8-12 week target.
  • The local authority have asked for an extension of time - Do I have to agree to it?
    Local authorities may ask for an extension of time to determine your planning application. Whilst you do not have to accept to agree to an extension of time it may result in you receiving a planning refusal notice. Your next steps would then be to either review options and the feedback and resubmit back to the local authority or appeal through the planning inspectorates.
  • What is a planning inspectorate?
    A planning inspectorate is an organisation independent of the local authority. They are there to help with planning appeals and to assess that the planning application has been treated fairly and in accordance with the rules and regulations. You are eligible to appeal your application once through the planning inspectorates. The cost of submitting an appeal to the planning inspectorates is free of charge except for agency and consultancy fees.
  • I would like to withdraw our project or make alterations to our project?
    Withdrawing your project: You can withdraw your project free of charge and resubmit at a later date within 12 months of the original decision date. After this time period, you will be charged a new application fee. Making alterations to your project: You can still make minor adjustments and alterations to your project whilst it is still live.
  • What is a Prior Notification Application?
    A prior notification application is similar to certificate of lawful consent. The main difference with this application is that it is determined based on the opinions of your neighbours and the public. If any objection is received the application is automatically refused without exception. There is a limited set of eligibility criteria for submitting prior notification applications and therefore are not suitable for all projects. The determination period for these types of applications is 3-4 weeks as opposed to 8-12 weeks + with the traditional planning process.
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With us there is no Telephone 
Tennis.

Getting in Touch is Easy as 1.2.3

At ICI Architecture we make it easier than ever for our clients to contact us...

Goodbye Telephone Tennis. Hello Red (Blue) Carpet. 

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Address

ICI Architecture Studio, 

Mereside Campus, 
Alderley Park, 

Cheshire, 
SK10 4TG

Phone

01260 602 005 

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24/7 Support UK Based. 

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Sending us a letter, samples or parcels? 

 

All the IMPORTANT things you need to know so we can receive your items safe and sound.

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(Please note our postage address is different to our office address)

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Sending us mail? 

Due to the size of the complex all of our mail is processed by our independent logistics team located in a different area of the site. 

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To ensure we receive your mail please ensure you follow the format below otherwise we will not receive your parcel or letter.

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FAO ICI Architecture Studio

21 Logistics, 

ICI Architecture Studio 1G20 

Alderley Park, 

Macclesfield, 

Cheshire, 

SK10 4TG

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Want to check we have received something?

Email team@iciarchitecture.co.uk or click on the live chat.

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By sending us letters & parcels you understand and agree that ICI Architecture Studio accepts no liability for loss of items regardless of the value

 

No compensation will be provided in the event of mail being lost or misplaced.  You are advised to insure items of significant value and use tracking services where appropriate.

 

Opening Hours

Mon - Thur

9:00 am – 5:00 pm

Friday

9:00 am – 3:00 pm

​Sat-Sun

(Bank Holidays)

Closed

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